Quality Management

In 1996 the automotive ceramics division acquired the ISO 9001 certification. In 2010 the division was certified according to ISO/TS 16949:2009.
ISO/TS16949 is an ISO technical specification aiming to the development of a quality management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. It is based on the ISO 9001 and the first edition was published in March 2002 as ISO/TS 16949:2002.

NGK EUROPE is maintaining the Quality Management System for:

  • Sales
  • Marketing
  • Customer Service